Shipping Policy

We offer complimentary shipping on all orders to anywhere in New Zealand or anywhere else in the world. All orders are processed within 24 business hours.

We ship from Sydney, Australia, and use DHL Express or Auspost with an estimated delivery to anywhere in New Zealand and the rest of the world of 4 to 8 business days. Please allow for an additional 24 hours for delivery to rural areas.

To ensure the safe arrival of your goods, all packages require a signature upon delivery. For this reason, we only accept a physical address. If you do not require a signature, please specify in the “notes box” at check out where you would like the courier to leave your package.

If you cannot sign for your delivery, the driver will redeliver the next business day. If the second delivery is missed, the driver will leave a card explaining the collection process from the courier’s collection address. If not collected, this will be kept for 10 business days and returned to Kasmiri. If this occurs, Kasmiri will redeliver upon request, however, shipping costs will be incurred by the customer and charged to your customer account. Please note, that Kasmiri is not responsible for lost or stolen packages.

For any queries regarding delivery, please contact us; we will be more than happy to help.